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Trust Centre

Transparency about how we protect your data, govern our AI systems, and comply with Swiss and European regulations.

πŸ‡¨πŸ‡­ Swiss Data Hosting πŸ”’ nDSG Compliant πŸ›‘οΈ GDPR Aligned πŸ€– AI Governance Framework πŸ“‹ ISO 27001 Self-Assessed

πŸ‡¨πŸ‡­ Swiss Data Sovereignty

100% of production data hosted on Exoscale Zurich (ch-dk-2 zone). Swiss company, Swiss data centres. No AWS, Azure, or GCP for production workloads.

  • Exoscale SKS (Managed Kubernetes) β€” Zurich region
  • Encryption at rest (volume encryption, Vault-encrypted secrets)
  • TLS 1.3 on all endpoints, HSTS enforced
  • No US cloud dependency

πŸ”’ Security & Compliance

Enterprise security controls mapped to ISO 27001 Annex A categories. Self-assessed with external penetration testing.

  • HashiCorp Vault for secrets management
  • Security headers (HSTS, CSP, X-Frame-Options)
  • Wordfence WAF on all WordPress sites
  • Annual external penetration testing
  • Automated deployment guardrails (file size, duplicate detection, syntax validation)

πŸ€– AI Governance Framework

52 autonomous agents governed by 10 constitutional rules. Aligned with ISO 42001:2023 (AI Management System).

  • 10 immutable rules validated before every agent action
  • Human-in-the-loop for all critical decisions
  • Dual AI review (Claude + Grok) for design evaluations
  • Audit trail: every agent action logged with reasoning
  • No training on client data (opted out at all AI providers)

πŸ“‹ Data Protection (nDSG / GDPR)

Compliant with Swiss new Federal Act on Data Protection (nDSG) and aligned with EU GDPR.

  • Data minimisation β€” only collect what's needed
  • 72-hour breach notification (nDSG Art. 24)
  • Right of access, portability, and erasure supported
  • DPA templates available for enterprise clients

πŸ“Š Monitoring & Observability

Real-time monitoring of all 52 agents with automated alerting.

  • Prometheus metrics scraping per-agent
  • Grafana dashboards (agent health, throughput, cost)
  • Circuit breakers prevent cascading failures
  • Post-deployment health verification

🚨 Incident Response

Structured incident response with automated detection, containment, and post-incident analysis.

  • Automated detection via Prometheus + Wordfence
  • Circuit breaker isolation for affected agents
  • Root cause analysis documented
  • 84 encoded lessons from past incidents

Security Inquiries

For security questions, vulnerability reports, or compliance documentation requests:

andre@thesynergygroup.ch

Formal ISO 27001 certification available on request for enterprise contracts.

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